Sarah wrote on :
DO NOT RECOMMEND
Wish I could rate 0 out of 5. Terrible product, terrible communication, and terrible customer service.
If I could return this dress, I would. I received it and upon the very first attempt to try it on, the zipper broke. The dress was also too big despite being made to my custom measurements. It was so oversized, it was falling down even when I was able to get the zipper to hold for a few seconds.
I attempted to see if I could get the dress repaired locally, and the places I took it to recommended I contact the maker to ask them to warranty the poor craftsmanship. I attempted to get a second opinion, but got the same response due to the amount they would have to charge me to take in the dress as much as it needed and repair the damaged zipper.
All in all, I wasted $200 and when I contacted this site to see what could be done to repair the issues, they told me I was out of the time period they would fix it. Zero attempt to work with me to fix the problem. My recommendation is to go somewhere else if you're thinking about buying a dress from them. Their communication all along the way was terrible. And their product is more of the same.
Brittany wrote on :
Love my dress
I received my dress today, I love it!! Thank you so much!